Terms and Conditions

These terms are a general summary for website inquiries and catering bookings with Grandeur Hospitality. If a signed quotation, proposal, estimate, or invoice includes event-specific terms, that signed document takes priority where the wording differs.

The goal here is clarity, not legal theatre. The basics should be easy to understand before the event gets close.

Quotations and scope

Quotes are based on the information available at the time, including event type, guest count, venue, service style, and menu direction. If those inputs change, the quote or execution plan may need to change too.

Booking confirmation

A date is normally treated as confirmed only after written approval and the agreed advance payment or booking amount. Until that point, planning discussions do not guarantee date blocking.

Menu, guest count, and venue changes

• Final menu and guest-count timelines should be agreed before the event
• Late additions, guest-count jumps, or major venue changes can affect price and service setup
• Jain-sensitive or other dietary requests should be confirmed as early as possible

Payments and cancellations

Payment milestones, cancellation terms, and event-specific commercial terms are usually defined in the approved proposal or estimate. Once procurement, staffing allocation, or event-specific prep has started, some costs may already be committed.

Event-day conditions

Service quality depends partly on venue access, utilities, permissions, weather, and other third-party conditions. Grandeur Hospitality can plan around those factors, but it cannot fully control venue failures, external delays, or conditions that differ materially from what was originally shared.

Communication and coordination

If the event involves a planner, venue manager, or family representative, it helps to keep one clear point of contact for final approvals. Mixed instructions close to the event can slow down good planning and create avoidable confusion.