Privacy Policy

This page explains how Grandeur Hospitality handles inquiry information collected through the website, phone, email, and WhatsApp. Plain language is more useful here, so that is what we are using.

If a signed proposal or a vendor process connected to your event includes additional privacy terms, those terms can apply as well. This page covers the normal website and inquiry flow.

Information we collect

• Name, phone number, email address, and preferred contact method
• Event details such as date, venue, guest count, and menu requirements
• Messages shared through contact forms, email, calls, or WhatsApp

How we use that information

• To respond to your inquiry and understand the event properly
• To prepare quotations, menu suggestions, and planning follow-ups
• To coordinate confirmed events and service-related communication

How inquiry data may be stored or shared

Inquiry details may pass through website forms, email, phone records, or WhatsApp messages used by the Grandeur Hospitality team. Access should stay limited to the people handling your inquiry or coordinating the event.

We do not sell inquiry data. If information needs to be shared with a venue, decorator, planner, or support vendor for a confirmed event, it should only be shared when that coordination is necessary.

Your choices

If you want us to correct or remove inquiry information that is no longer needed for an active quote or booking discussion, contact us and we will review the request.

How long information may be kept

Inquiry records may be kept for follow-up, service reference, or basic business documentation for a reasonable period. If the inquiry does not move forward and you want it removed, you can ask us to review that request.